No. 37 (2021)

Artículos

• The brain fingerprint of attention and its fight against the distracting effect of pain

  Victor Tortorici, Marco Echeverria-Villalobos

  1 - 14

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• Optimal tuning of PID controllers using Matlab/Simulink

  Pedro TEPPA-GARRAN, Fabian Arzola, Elias Elyas

  15 - 32

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• Application of a computer program to evaluate performance of process furnaces, segment by pipeline segment, based on a real case of crude oil case of crude oil heating for atmospheric distillation. atmospheric distillation.

  Juan Carlos Perfetti Holzhäuser

  33 - 54

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• Use of Indicators as a Business Intelligence solution for a customer service logistics process of certain Venezuelan Private Banks.

  Siro Tagliaferro, José Valentín Salazar

  55 - 82

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• Improvements for the credit and collections department aligned with the balanced scorecard. Case: trading company

  Ana Cristina Escobar Murillo, Doris Carmen Baptista Carrillo

  83 - 98

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